Refund policy

Exchanges and Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need proof of purchase. 

To start a return or exchange, please contact us at tymon@dalekids.com.

Once your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. 

Damages and issues
If there are any issues with your item please let us know, so that we can make it right.